Tag: cpm marketing group

August Webinars: Hyper-targeting with ads and leveraging clinical excellence to increase patient numbers

This month we’re hosting two webinars at the end of the month. The first one will walk through the proper way to reach potential patients through targeted banner advertising and the second will feature Mary Washington Hospital and their plan, implmentation and results of  an orthopedics service line performance excellence program.

Reaching a uniquely valuable audience: Hyper-targeting with banner ads on healthgrades.com

 

August 28, 2012 – (11 a.m. PT / 12 p.m. MT / 1 p.m. CT / 2 p.m. ET)

While digital media offers the potential of hyper-targeting, it can often be difficult to find websites that truly fulfill the promise. Often, healthcare content is broadly defined, serving the most casual visitor. Or, the ads cannot be served at geographic granularity relevant to a hospital’s service area.

Find out how CPM Healthgrades has delivered on the promise and solved this problem for our hospital clients. Join us to hear how you can reach consumers who are actively looking for a physician; target at the specialty level; and match to your service area.

How Process, Culture and Marketing Interrelate for Accelerated Quality, Physician Engagement and Business Development Outcomes

August 30, 2012 – (11 a.m. PT / 12 p.m. MT / 1 p.m. CT / 2 p.m. ET)

Quality outcomes and transparency are critical topics for all areas of the healthcare organization. While the onus of quality performance remains with clinical and quality teams, it is imperative for marketers and the like to be collaborative partners in order to optimize the clinical excellence outcomes for the organization. This session will review the goals, challenges and outcomes of Mary Washington’s intense orthopedics service line performance excellence program —emphasizing what those responsible for marketing and business development may do to leverage clinical excellence into building market share, physician alignment and patient retention.

Register now

Spotlight on SHSMD ’11: Five things that got the crowd buzzing

At SHSMD ‘11, it was clear that a few key issues were top of mind for attendees. Here’s our take on some of those hot-button topics. Share your thoughts by leaving a comment below.

Value over volume
“The paradigm of delivering value over volume is here to stay,” said Michael Sachs, Friday’s keynote speaker. His presentation summed up what many conference attendees were discussing: That idea that future growth in healthcare will come from value improvement. The challenge is, how can marketers straddle the divide between today, where volume-building is a must, and tomorrow, where quality and value are mandated through reform?

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Top 3 popular posts in August

We’re always looking at our blog’s analytics to see what types of content people care about. What you read makes a huge difference for what we publish. This month you spoke loud and clear by reading our ACO-focused post in droves!  We also saw high traffic to the first post in our 5-part series on CRM, so we encourage you to watch for the rest of the series in September. As always, thanks for reading.

Our top three popular posts in August
Translation, please: What does ACO mean to healthcare marketers?

HealthLeaders recently broadcast a webinar on how marketers can impact their hospital’s ACO strategies. We posted this recap with some tips from Tadd Pullin, VP of Marketing with the Nebraska Medical Center, on how marketers can approach the challenges of reform.

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Introducing the next generation of CRM for population health

At CPM, we’ve been watching the changes in healthcare closely. We wanted to make sure our system offered you what you need for reform and all the changes coming with it. So, after months of research, conversations and all sorts of high-tech development, we’re excited to introduce the next generation of CRM — optimized for population health management.

Here’s a quick guide to the changes and what they mean for you. Follow up with us to learn more.

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Five ways your CRM database can enhance your media plan

Advertising can be one of the largest line-items in your marketing budget. That’s why it can be particularly painful to feel like your media plans are sort of a mystery. We often hear that media plans are based on too much subjectivity and too little data; focused too much on tactics and too little on strategy. Ask yourself these questions:

  • Are you relying on your media vendors to provide data on who your best prospects should be? Even the most forthright vendor has a vested interest in how they showcase their data. All too often your best prospect exactly correlates with their audience.
  • Are you relying on primary or syndicated research? These can provide valuable insights, but are often based on uncomfortably low sample sizes, household-level data, or opinions about future behavior.
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5 ways to get personal with your healthcare communications

One size doesn’t fit all. Especially when it comes to healthcare marketing. Based on age, family, health history and lots of other factors, people need communications that speak just to them. It’s the best way to move them to action to better their health. Want to learn more about personalizing your campaigns? You’re in luck. Our new 5-part series dives into the ways CRM helps you get personal. First up? Demographic targeting.

Who’s who matters
Demographic segmentation has been in marketers’ toolbelts for years. But with CRM, you can go beyond demographic profiles to speaking one-to-one with each individual. Here are a few of the ways you can version your campaigns through demographics:

Age & Gender
A person’s health risk varies throughout their life. And, at all ages, men and women have very different health needs. In order to share a message that resonates with the person, it’s key to version campaigns by age and gender. The message, image and call to actions will be different based on the recipient, like in this heart campaign below.

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Your business analytics checklist

There’s a big difference between having data and having the right business analytics. Ask yourself, does your hospital have access to analytics that help you find and act on opportunities in your market? We created this quick checklist, so you can see if you have what you need to make fast, smart and strategic business decisions.

What’s the difference between data and analytics?
Here’s the story: Data derived from decision support or financial systems provide snapshots in time. This information enables access and reporting. These are, say, the number of cardiac patients referred by primary care or last year’s revenue from MRIs. Analytics, on the other hand, tell the story of current volume and revenue, competitive positioning and market potential, such as the potential impact of adding a new ambulatory imaging center in the market.

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Dr. Kent Bottles: Artificial Intelligence, Watson, Avatars, Computers and the Future of Medicine

Dr. Bottles recently spoke at CPM’s Client Symposium on emerging technologies and the future of healthcare. In this follow-up post, he shares some bonus resources to spark ideas and keep the conversation going.

When I spoke at the CPM’s Symposium, we touched on three aspects of the future of medicine: smartphone apps, captology, and computer simulation. Well, we were not the only ones pondering the exciting future of medicine.

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Mission and margin: How Edward Hospital found success with its stroke campaign

Stroke is the leading cause of disability in the U.S., but about half of people who have vascular disease don’t experience symptoms. So, as a healthcare marketer, the dilemma is: How do you find these patients and get them in for treatment at your hospital?

This was the topic of CPM’s recent webinar with Jill Newham, Director of Marketing at Edward Hospital & Health Services. Newham spoke about their efforts to develop a targeted campaign that increased volume for PV screenings, educated patients on vascular disease and provided positive downstream revenue.

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What technologies are up and coming in healthcare? Ask Dr. Kent Bottles.

Dr. Bottles recently spoke at CPM’s Client Symposium on emerging technologies and the future of healthcare. Watch our follow-up Q&A with him in this video, and hear his thoughts on mobile health, social media strategy, computer simulation and other emerging technologies that have the potential to change the face of healthcare.